Effective date: December 15, 2026

Who we are: Green Garden Landscaping ("GGL," "we," "us," or "our"), a family-owned landscaping company serving the Greater Seattle Area for over 30 years.

Quick Summary (TL;DR)

• We collect only what we need to give you quotes, schedule jobs, take payment, and improve our services.
• We don't sell your personal information.
• You control your info: ask to access, correct, delete, or opt out of marketing anytime.
• We use reputable third-party services (e.g. scheduling,payment processors, analytics) and share data with them only as needed to run our business.
• Questions? Email contact@gglandscaping.info or call 206-930-2699.

1) Scope of this Policy

This Privacy Policy explains how we collect, use, disclose, and protect information related to:

• Our website http://gglandscaping.info and any pages that link to this policy
• Contact forms, quote requests, text messages, calls, and emails
• Job scheduling and service records through our field management system
• Marketing communications (e.g., newsletters, seasonal tips, promotions)
• Reviews, photos, and testimonials you submit or allow us to use

Note: This policy does not cover third-party websites or services you access through links on our site (e.g., maps, social media, supplier sites). Check their policies.

2) Information We Collect

Information you provide directly

• Contact details: name, phone, email, property address, preferred contact method
• Property & project details: photos, videos, descriptions of your property, landscape features, and requested services (mowing, maintenance, irrigation, design & build, etc.)
• Service preferences: frequency, scheduling preferences, special instructions, access codes/gate information
• Billing details: payment method information (processed by third-party providers); we do not store full credit card numbers
• Reviews & media: testimonials, ratings, before/after photos you submit or approve for marketing use

Information collected automatically (website & systems)

• Device & usage data: IP address, browser type, pages visited, time on site, referring/exit pages
• Cookies & similar tech: used for basic site functionality, analytics, and (if enabled) advertising/remarketing (see Section 5)
• Service history: records of services performed, invoices, appointment history stored in our management systems

Sensitive information

We do not intentionally collect sensitive personal information (e.g., Social Security numbers, health information, financial account numbers beyond payment processing). Please avoid sending anything sensitive through forms or email. If you believe you've sent such info by mistake, contact us immediately to remove it.

3) How We Use Your Information

We use your information to:

• Provide services: create estimates and proposals, schedule appointments, perform landscaping/maintenance/irrigation work, send service reminders, invoices, and receipts
• Customer support: respond to questions, provide updates, send weather-related schedule changes, and service communications
• Payments: process deposits and final payments via trusted third-party payment processors
• Improve our services: analyze service quality, crew performance, customer satisfaction, and operational efficiency
• Website & technology: analytics, debugging, performance improvements, and user experience enhancement
• Marketing (optional): send seasonal landscaping tips, maintenance reminders, service promotions, and company updates (you can unsubscribe anytime)
• Legal & safety: comply with laws and regulations, protect our rights and property, prevent fraud/abuse, resolve disputes

Legal bases (for visitors in the EEA/UK):

• Contract: to fulfill service agreements and process payments
• Legitimate interests: to improve services, prevent fraud, and maintain business operations
• Consent: for marketing communications and non-essential cookies
• Compliance: to meet legal and regulatory obligations

4) How We Share Information

We share information only as needed to run our business, including with:

• Hosting & IT providers: website hosting, email services (Google Workspace), cloud storage
• Field management & CRM tools: LMN field management software, HubSpot CRM for customer relationship management, Zapier for workflow automation
• Accounting software: QuickBooks for invoicing, payments, and financial records
• Payment processors: trusted third-party processors (e.g., PayPal, Stripe, credit card processors); we don't store full card data
• Analytics: Google Analytics to understand website usage
• Email & SMS tools: HubSpot for email marketing and SMS service reminders, transactional messaging gateways
• Maps & embeds: Google Maps for directions and location services
• Professional advisors: accountants, insurance providers, legal counsel when necessary
• Service partners/subcontractors: trusted contractors for specialized work (only the information needed for their portion of work)
• Suppliers: equipment and material vendors (only as needed for service delivery)

We require all third parties to safeguard your information and use it only for the services they provide.

We do NOT sell your personal information to anyone.

5) Cookies, Analytics & Ads

Types of cookies we use:

• Essential cookies: security, contact forms, session management
• Analytics cookies: understand website usage patterns (Google Analytics 4)
• Advertising cookies (optional): Google Ads, remarketing campaigns to show relevant landscaping services

You can manage cookies via your browser settings or (if implemented) a cookie preferences tool on our website.

Do Not Track: Because there's no industry-standard response for DNT signals, we don't respond to these browser settings, but we honor all applicable opt-out rights under privacy laws.

6) How We Protect & Retain Your Information

Security measures:

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

• Secure password-protected systems
• Limited employee access to personal information
• Encrypted payment processing
• Regular security assessments and updates

Note: No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Retention period:

We retain your information for as long as necessary to:

• Provide ongoing services and maintain service history
• Comply with legal obligations (typically 7 years for financial/tax records)
• Resolve disputes and enforce agreements
• After which, information is securely deleted or de-identified

7) Your Choices & Rights

Access/Update:

Request a copy of your personal information or ask us to correct inaccurate data.

Delete:

Ask us to delete information we no longer need (subject to legal retention requirements).

Marketing opt-out:

Unsubscribe via the link in any marketing email or contact us directly at [your email].

Cookies:

Adjust your browser settings or use our cookie preference tool (if available).

Text messages (SMS):

By opting in to SMS, you agree to:

• Receive service-related text messages (appointment reminders, schedule changes, service updates)
• Receive marketing texts (seasonal tips, promotions, special offers) if you've opted in
• Message frequency varies based on your service schedule and preferences (typically up to 10 messages per month during active service periods)
• Message and data rates may apply based on your carrier's plan

Important SMS disclosures:

• No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
• All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.
• Reply STOP to any text to opt out of SMS marketing immediately. You'll receive one final confirmation message.
• Reply HELP for assistance or contact us at [your phone number].
• For critical service updates, if you opt out of SMS, please contact us to arrange alternative communication methods.

Carriers are not liable for delayed or undelivered messages.

8) State & Regional Privacy Rights

(Full CPRA & EEA/UK details as written in original draft.)

‍

9–13)

Children’s Privacy, User-Provided Content, International Transfers, Links to Other Sites, and Changes to Policy remain unchanged from draft.

EEA/UK Privacy Rights (GDPR):

If you're in the European Economic Area or United Kingdom, you have additional rights including:

• Right to access, rectification, erasure, restriction, data portability
• Right to object to processing based on legitimate interests
• Right to withdraw consent
• Right to lodge a complaint with your local data protection authority

Other State Rights:

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and other states with comprehensive privacy laws have similar rights. Contact us to exercise your rights.

9) Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

10) User-Provided Content

If you submit photos, videos, reviews, or testimonials:

• You grant us permission to use this content for marketing purposes (website, social media, advertising)
• You represent that you have the right to share this content
• You understand this content may be publicly displayed
• Contact us anytime to request removal of your content from our marketing materials

11) International Transfers

Your information may be transferred to and processed in the United States, where our servers and service providers are located. By using our services, you consent to this transfer. We ensure appropriate safeguards are in place.

12) Links to Other Sites

Our website and communications may contain links to third-party websites (suppliers, partner sites, social media). We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

13) Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

For material changes affecting your rights, we will provide additional notice (email or prominent website notice).

14) Contact Us

Green Garden Landscaping
Email: contact@gglandscaping.info
Phone: 206-930-2699
Website: http://gglandscaping.info
Mailing Address: PO Box 31085 Seattle WA, 98103

For privacy-related questions or to exercise your rights, contact us using the information above.

15) Additional Disclosures for the Last 12 Months (CPRA)

Categories of personal information collected:

• Identifiers: name, email, phone, address, IP address
• Commercial information: service history, quotes, invoices, payment records
• Internet/electronic activity: website usage, analytics data
• Geolocation data: property address, service locations
• Visual information: property photos, before/after images (with consent)
• Professional information: property details, service preferences

Sources of information:

• Directly from you (contact forms, phone calls, emails, service agreements)
• Automatically from your device (website cookies, analytics)
• From service providers (payment processors, scheduling tools)
• Public sources (publicly available property information)

Business purposes for collection:

• Providing landscaping, maintenance, irrigation, and design services
• Processing payments and managing accounts
• Customer service and support
• Analytics and service improvement
• Marketing communications (with consent)
• Security, fraud prevention, and legal compliance

Categories of third parties with whom we share information:

• IT service providers and cloud storage
• Field management and CRM platforms (LMN, HubSpot)
• Payment processors and accounting software
• Analytics providers
• Marketing and communication tools
• Professional advisors and service partners

Sale or sharing of personal information:

We do NOT sell or share personal information for cross-context behavioral advertising.

16) Accessibility & Language

If you need this policy in another format (large print, audio, alternative language) or have accessibility questions, please email us at contact@gglandscaping.info or call 206-930-2699.